Information and Communication Technology

Information and Communication Technology

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Guideline code
ICT
Old code
COLL06
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3

Seychelles Pension Fund Pension calculator

In January 2015, the Seychelles Pension Fund (SPF) implemented a new pension formula, this was to strengthen the link between contributions and benefits and provide incentives for members to contribute longer periods as they benefit from a higher pension. Due to the complexity of its components (Average Wage, Annual Average Wage Growth, Accrual Rate and Years of Contributions), the pension calculator was designed to enable members to get an indication of their pension without having to understand the technicality of the formula.

Calificación Tributaria (Contributor profiling system), a management tool based on contributor behaviour

The Social Insurance Bank (Banco de Previsión Social ‒ BPS) has developed measures to discourage the non-compliance of those paying social security contributions and to promptly recover debts by applying controls that discourage the adoption of irregular behaviour.

The Contributor Profiling System (Calificación Tributaria) is a model that describes each contributor as a function of the possible risks in their dealings with BPS from the time of their admission to the scheme, as derived from coefficients of trustworthiness based on their past behaviour.

Collection of health insurance contributions in the private sector in Gabon

As part of the introduction of health insurance for private and parastatal sector employees in June 2014, the National Health Insurance and Social Guarantee Fund (Caisse nationale d'assurance maladie et de garantie sociale – CNAMGS) initially entrusted the task of collecting contributions to the National Social Security Fund (Caisse nationale de sécurité sociale – CNSS).

Specific measures to support beneficiaries in the agricultural sector

The National Social Security Fund for Non-Salaried Workers (Caisse nationale de sécurité sociale des non-salariés – CASNOS) oversees the compulsory coverage of social insurance and retirement benefit risks of independent farm and non-farm workers operating in Algeria. It manages the collection of compulsory contributions.

The farming industry experienced difficult times in the 1990s, during which farmers were unable to pay their contributions, resulting in the loss of all benefits for themselves and their dependants. 

A Straight-Through Process (STP) for contributions collection for the National Social Security Fund (The Fund)

In a fast changing world, effective data management differentiates efficient organizations from the rest. In the past, the National Social Security Fund (herafter, The Fund) struggled with data management. This process was manual and required a team of dedicated staff. Posting of contributions to member accounts witnessed delays and some cases, totally forgotten. The result was that in June 2014, The Fund had USD 30 million in suspense accounts. The Straight Through Process (STP) project for contribution collection was implemented to ensure that:

Complaints Management System, a tool for effective supervision

The Social Security Regulatory Authority (SSRA) in Tanzania was established under section 5 of the Social Security (Regulatory Authority) Act No.5 of 2008. Among other things, the Authority has powers to regulate and supervise the Tanzania Social Security Sector. The Authority regulates five DB schemes namely; NSSF, PSPF, LAPF, GEPF and PPF. It also regulates one Workers Compensation Fund, WCF and one health Fund, NHIF.

Partnership with the State Treasury for the payment of benefits

The National Social Insurance Fund (Caisse nationale de prévoyance sociale – CNaPS) is the public institution managing the various branches (family benefits, work injuries, and occupational disease, pensions) of social protection for employees in Madagascar. It also manages the collection of contributions, and hence needs nationwide geographical presence. The priority accorded to maintaining the level of coverage and adjusting it to the needs of its members is a daily challenge for the CNaPS.

Payment of health insurance premiums via mobile money (M-PESA)

The National Hospital Insurance Fund (NHIF) has been focusing its efforts to recruit members from the informal sector in a bid to achieve Universal Health Coverage. Further, NHIF has also engaged strategic partners to cover the indigents. This meant that there was need for innovations to meet the needs of this target group. One area of concern was how NHIF would collect insurance premiums from members in the informal sector.

Modernization of the CNSS Information System: SI-CNSS

The National Social Security Fund of Tunisia (Caisse nationale de sécurité sociale – CNSS) is a social security body covering the public service and managing eight schemes with a total of more than 2,250,000 insured members, 135,000 employees, and 690,000 pensioners. It embarked on a reform and modernization of its information system. The reform drew on ISSA Guidelines and involved three specific projects: