The National Social Insurance Fund (Caisse nationale de prévoyance sociale – CNaPS) is the public institution managing the various branches (family benefits, work injuries, and occupational disease, pensions) of social protection for employees in Madagascar. It also manages the collection of contributions, and hence needs nationwide geographical presence. The priority accorded to maintaining the level of coverage and adjusting it to the needs of its members is a daily challenge for the CNaPS.

The country’s underdeveloped financial infrastructure remains a problem for the distribution of social security benefits. The search for a solution must therefore focus on partners with existing experience in order to ensure economies of scale in reaching remote locations not covered by the banking network.

The CNaPS hence turned to the State Treasury due to its presence in every district capital, and especially the very low operating costs.

This partnership with the State Treasury has made it easier to deliver benefits to insured persons, who are no longer incur expenses on trips to collect their entitlements.