This project consists in providing inspectors with tablet computers and web and mobile applications as part of a new policy on the collection of contributions and monitoring of insured persons. The system performs the following functions:
It enables insured persons to:
- obtain relevant information from in the National Social Security Fund for Non-Salaried Workers (Caisse nationale de sécurité sociale des non-salariés – CASNOS) e.g., availability of their CHIFA social security card, eligibility, pension amount, etc.;
- submit complaints to the support unit using the application (communication with the support unit);
- update administrative information remotely.
It enables inspectors to:
- avoid unnecessary trips between offices to obtain information on member status;
- access information (administrative and account status) in real time;
- perform targeted controls;
- automatically generate summary and supervisory reports such as:
- compulsory membership;
- contribution base adjustments;
- assisting with electronic data management;
- tracking inspectors’ work in real time;
- statistical reports;
- harmonize procedures;
- promote cooperation between the inspection service and other services;
- access other departments’ files.
Award Region
Award Year
2017
Contact email
t.hanoune@casnos.com.dz
Country
Guideline
Guideline book
Region
Main country
Main region