In January 2015, the Seychelles Pension Fund (SPF) implemented a new pension formula, this was to strengthen the link between contributions and benefits and provide incentives for members to contribute longer periods as they benefit from a higher pension. Due to the complexity of its components (Average Wage, Annual Average Wage Growth, Accrual Rate and Years of Contributions), the pension calculator was designed to enable members to get an indication of their pension without having to understand the technicality of the formula.

The pension calculator has provided members with the flexibility to access the service at their leisure instead of having to come to SPF’s headquarters for information, it saves time for both members and SPF staff. The pension calculator has enabled SPF to provide e-services to its members, which has now become a necessity for improvement in service delivery.

The Pension calculator is being highly utilised by members of SPF and has reduced the number of clients that contact SPF personally for queries about their retirement pension.