The good practice is subdivided in many others, forming a set. The outcome refers to the management of ongoing processes related to social security benefit resources in Brazil, through an electronic system called e-Resources (e-Recursos). Adapted from the electronic processing system of the Brazilian Judicial Power, it employs an optimized development approach, enabling a very quick implementation (speedy deliveries) by industry professionals and owners of the system development talent (competence management), without any significant additional cost.

Until September 2008, the period for granting Social Welfare benefits between the MERCOSUR countries was very long, since the documents were sent by means of paper forms via conventional mail. For this reason, there was no automated control of the documentation sent or received, which prejudiced efficiency and compromised security, principally in regard of control and monitoring of the exchange of information, causing harm to those covered and generating high costs of managing the process.

As reflected in the Service Transformation Initiative 2014-2016, Social Security Board's (SSB's) Organizational Vision on customer-centered service guides the institution in transforming service delivery for the benefit of customers, employees and SSB. This aligns with our belief that to achieve our Vision "To be a model Social Security institution, the pride of Belize" we must dramatically improve the way our beneficiaries and other stakeholders access SSB information and services available to them during critical times of their lives.

In 2014, the Canadian Retirement Income Calculator (CRIC) was redesigned to align with the recent reforms to the public pension programmes while taking advantage of the latest web tools. The CRIC was transformed into a dynamic, mobile-accessible application which received much acclaim. In line with the Government of Canada's National Strategy for Financial Literacy, the modernized CRIC helps individuals plan for their retirement; and it promotes both financial literacy and awareness of Canada's public pensions.

On February 1, 2013, the basic healthcare insurance (BVZ) was introduced for all residents of Curaçao (population: 150.000).

In the Basic Healthcare Act the Social Insurance Bank (SVB) is appointed as the executioner of - and thus implements - the basic healthcare insurance.

These are physical spaces located in the workplace prepared and equipped to provide privacy, hygiene, and comfort to the employee during the breastfeeding stage. There, she can breastfeed the baby and/or express breast milk, to store it and extend its use. Several evidence-based scientific studies show the benefits of breastfeeding in the short, mid and long-term regarding the improvement of the population's health.

The Support programme for teenage and young mothers is aimed at helping young women that, due to maternity and vulnerable conditions, show difficulties to continue or resume their education.

The Social Insurance Bank (Banco de Previsión Social (BPS)), through the Health Services General Management, implements a system of benefits that covers over sixty young women annually, with the purpose of creating opportunities for them to develop a life project, integrating maternity, social, educational and labour inclusion.

In the face of the problem posed by the financial deficit of the Sickness and Maternity Insurance in terms of its coverage for affiliates and pensioners, we had to look for methodologies to assess the future trends of revenues and expenses.

To estimate the coverage expense for Medical Expenses for Pensioners (gastos médicos de pensionados (GMP)), in 2013 we developed an actuarial model with which we could estimate the sufficient leveled premium to settle the future expenses based on the results obtained.

On the grounds of the amendment of the Mexican Social Security Law of 1995, we discerned the need to implement a new actuarial model to valuate the financial situation of the Disability and Life Insurance (seguro de invalidez y vida (SIV)), according to the radical change in the pension scheme. Therefrom, we adjusted the existing actuarial models; however, eventually, the need and challenge of reconsidering the model arose in order to have a model that covered the changes taking place during the terms of the pension scheme.