Africa

Africa

Code
AFR
Region type
Official

Control of technical expenses through a pension enrollment operation and distribution of biometric cards

Since April 2014 the Social Insurance Institute - State Employees' General Retirement Fund (Institut de prévoyance sociale - Caisse générale de retraite des agents de l'Etat (IPS-CGRAE)) has been the object of a major reform which aims notably to ensure continued improvements in the quality of services provided to insured individuals by monitoring beneficiary populations and ultimately, reducing the technical expenses of the Institute.

Extending the payment of social assistance to the most vulnerable and the poorest people to provide full financial inclusivity

In April 2011, the South African Social Security Agency (SASSA) introduced a new payment system for social assistance. Payments were made to a beneficiary account using a debit master card which is SASSA branded. The card is issued by a registered bank and operates within the banking environment. The specification of the card complies with EMV standards.

Proximity through a mobile office

In order to be closer to its policyholders, the National Social Insurance Fund (Caisse nationale de prévoyance sociale (CNPS)) of Madagascar has increased its number of agencies at a regional level. However, the isolation of some areas limits its efforts to improve service quality and the effectiveness of social protection. A special proximity policy was adopted to remedy this situation. A mobile office was set up to get closer to the target population and insured people in particular, and to adapt the services offered to the needs of people living in less accessible areas.

Rehabilitation services

One-stop-shop for treatment, physiotherapy, occupational therapy, spinal injury care, counselling and vocational training of employment injury victims. Our Centre has an 18 bed ward for severe spinal injury cases, where paraplegics and quadriplegics are admitted.

Local Authorities Pensioners Association Savings & Credit Co-operative- LAPA Sacco

Human life finds relevance and significance with the prospect of waking up to accomplish a task
making the working person happy and fulfilled. Retirement brings loss of previous position held
at work hence low self-esteem which leads to depression and premature death among retirees.
Laptrust together with Laptrust Pensioners Association established LAPA Sacco in May 2010 to eliminate pensioners’ requests for advance pension payments. The Sacco was to facilitate
savings and to provide affordable credit to the members. With a Vision to promote financial

Paperless social benefits

The paperless benefit documents project consists of eliminating paper (prescriptions, medical treatment forms, etc.), and replacing it with Web application screens starting with doctors and then other healthcare providers (laboratories, pharmacies).

The three main advantages for patients are:

Development and dissemination of the ATLAS software package: A tool for simulations and actuarial valuations

The Directorate of Workers 19 Social Protection (Direction de la Protection Sociale des Travailleurs (DAPS)) developed the ATLAS software as part of the reflection on and reform of pension schemes in Morocco. It is designed to respond to the specificities of Moroccan pension schemes. It can be used to develop projections that will assist in piloting these schemes by producing: