Developing countries

Developing countries

Region type
Not official

Commuting Safety Support Program (CSSP). A case of Social Security Organization Malaysia (SOCSO)

Commuting Safety Support Program (CSSP) was introduced in 2017 by Social Security Organization (SOSCO) Malaysia in collaboration with Malaysian Institute of Road Safety Research (MIROS). The main objective of this program is to facilitate employers in implementing good commuting safety management at the workplaces through practical intervention. The project aims to reduce commuting accidents among motorcyclists and was initiated through business engagement and smart partnership with various stakeholders.

StartSAFE – A doorstep programme for Small and Medium Enterprises (SMEs) in building risk management capabilities

StartSAFE is a programme designed to help SMEs identify WSH hazards at their Workplaces and recommend solutions for implementation at an affordable cost. Since November 2016, the WSH consultancy with 8 consultants appointed by WSH Council, had visited 1,000 SME business owners in the Hospitality & Entertainment, Retail and Food Services. Through the programme, 5,445 hazards and close to 60 percent were rectified immediately. This translated to preventing 3,267 potential incidents.

Practices in Managing Natural Disasters - Delivery of Service in Time of Need

The Fiji National Provident Fund (FNPF) is a defined contribution fund that provides superannuation services to its members. With the Vision Securing Your Future, the FNPF strives to understand its customers, offer quality services and ensure sustainable returns for a meaningful retirement. The membership base of the FNPF is 417, 886 which accounts for 47% of the population of Fiji.

Streamlining FNPF’s Investments: Role of IFC

Fiji National Provident Fund’s (FNPF) engagement with International Finance Corporation (IFC) has helped the Fund to move into previously unexplored Investment Territories. This has helped the Fund in diversifying its investments and upskilling our staff. Co-Investments with IFC has resulted in reduction of Investment Risks through their expertise and risk sharing through both equity and debt funding. IFC’s involvement in Fiji and the setup of a local office has boosted FNPF’s investment confidence in the Global Market.

Employer Online Portal

The Fiji National Provident Fund (FNPF) is mandated by law to collect compulsory contributions from the employers for the retirement savings of all workers in Fiji. The employer pays 18% of which 8% is deducted from the employee’s salary. Employers are required to submit the contribution details on a monthly basis to the FNPF. Prior to 2016, these monthly contribution schedules (CS) were physically submitted and posted to member accounts manually. This process posed a number of challenges for the Fund.

Kader JKN Program, Involving society to care about social healthcare program

Kader JKN program is a partnership program that involves the general public to care about social health care program. Every social healthcare provider has limitation and challenges. We must be smart to optimize another resource around us. By creating Kader JKN program, BPJS Kesehatan can manage and solve the limitation of its resources to collect premium collection of individual/ informal member and switching the challenge to be an opportunity. Since it started on April 2017, BPJS Kesehatan can increase the collectability of individual/informal segment about thirteen point nine percent.

FVA, Optimizing the principle of mutual cooperation through family bill in Indonesia’s Social Health Insurance Fund (BPJS Kesehatan)

The Family Virtual Account (FVA) system is a system which combines enrollee bills in a family. This system has great benefits for the enrollee such as more efficient payments, the prevention of adverse selection for BPJS Kesehatan and the improvement collection of contribution from the informal workers segment. In the implementation of this system, Indonesia’s Social Health Insurance Funds (BPJS Kesehatan) must coordinate well with the Ministry of Internal Affairs as the managers of the population data and must also improve the promotion of the FVA system to the public.

E – Services (E – Employers Certification, Taminaty Application " Mobile Application " , Bank Compliance Services )

GOSI's e-services have been introduced gradually and improved upon with the passing of time as well as branched out into more and more advanced frontiers. These services were necessary to face the following challenges: • Growth of establishments, contributors and beneficiaries • Expansion in new geographical areas to offer services for expanding businesses. • Service deterioration due to growth: lengthy lines, crowded parking lots, poor response time, process delays, cumbersome and inductive errors due to large volume.

Applying new techniques to enhance the governance practices in the Jordanian SSC’s Board

The Jordanian Social Security Corporation (JSSC) has applied new techniques to enhance the governance, aiming to apply appropriate standards, mechanisms and best practices that ensure achieving the organizational goals in strategic level. Through implementing the policies, systems and processes to govern the work of JSSC and develop appropriate frameworks for the integration and involvement of all partners.

Guarantee Better Life after Retirement through Pensioner’s Loans

The Social Security Strategic Plan for the year 2017-2019 gave great attention to the distinguished services and that obivious in its Forth strategic objective « Enhance mental image of the corporation that contribute to extend the umbrella of social protection». and one of the most important value of SSC is the excellence service which is the basis of building all the policies, strategies and plans that have been developed to exceed the customer expectation.