Guideline 45. Improvement of master data quality

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The institution implements measures to ensure adequate quality levels in the master data and to improve the quality when necessary.

These measures, which are based on data quality goals and indicators, typically consist of corrective master data profiling and master data cleansing operations. In order to be cost effective, the data quality goals have to be clearly defined.

C.1.2. Data Quality

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Should the master data not be of adequate quality, the functions involving these data will probably fail. In order to avoid the failure of key social security functions, it is necessary to carry out activities that ensure that the quality of the master data will be adequate for the tasks in which they will be used.

The specific guidelines in this section are:

  • Master data quality management
  • Preventive measures to foster the quality of master data
  • Improvement of master data quality

C.1. Master Data Governance and Master Data Management

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Social security operations and strategic decisions are based on the mission-critical availability of data related to the individuals and stakeholders involved in social programmes managed by institutions. As a consequence, the reliability of these operations and adjudications are based strongly on the reliability of the used data. Among the large volumes of data managed by social security institutions there is a key subset that is common to social programmes, and its quality and management have a strong impact on the overall activities of social security institutions.