Guideline 18. Data development and operations

Guideline 18. Data development and operations

App folder
sites/default/files/images/guidelines/COLL06-GL18/
Guideline code
ICT_02400
Old code
COLL06-GL18
Weight
23

Biometric identification

Biometric identification is a method of identifying socially insured persons using their fingerprints and a photograph. The insured person is given a card after the identification process has taken place. The card holds all the information about the career of the insured person.

Control of technical expenses through a pension enrollment operation and distribution of biometric cards

Since April 2014 the Social Insurance Institute - State Employees' General Retirement Fund (Institut de prévoyance sociale - Caisse générale de retraite des agents de l'Etat (IPS-CGRAE)) has been the object of a major reform which aims notably to ensure continued improvements in the quality of services provided to insured individuals by monitoring beneficiary populations and ultimately, reducing the technical expenses of the Institute.

Integrating technology to improve operational processes

The National Social Security and Welfare Corporation (NASSCORP) is responsible for administration and payment of eight benefit types: Retirement, Survival and Invalidity Pensions, Retirement and Survival Grants, Temporary and Permanent Disablement Benefits, and Refunds.
 
Prior to the introduction of technology, benefit processing workflow took an average of 120 days. This was due to lack of, or inadequate paper records. Every department involved in the process had separate rules, some of which were counterproductive.