The National Social Security and Welfare Corporation (NASSCORP) is responsible for administration and payment of eight benefit types: Retirement, Survival and Invalidity Pensions, Retirement and Survival Grants, Temporary and Permanent Disablement Benefits, and Refunds.

 

Prior to the introduction of technology, benefit processing workflow took an average of 120 days. This was due to lack of, or inadequate paper records. Every department involved in the process had separate rules, some of which were counterproductive.