Responding to global urges for increased awareness in the fields of Governance and Compliance, in 2015, the Public Institution for Social Security (“PIFSS”) or the (“Institution”) devised an ambitious plan to not only introduce the first Governance or Compliance functions in the local government sector, but to set ahead an ambitious and innovatively disruptive strategy to strive for industry leading practice in both fields. The modern global regulatory environment is challenging, and ever-evolving.

The Public Institution for Social Security (PIFSS) has endeavored, since its establishment, to provide a better service to all its subscribers and clients, relying on an automated system in transferring its legal data, in order to implement its procedures, and to face the increasing number of subscribers.

The Public Institution for Social Security (PIFSS) faced several challenges in conducting services which affect the quality and cost provided. PIFSS set the following objective to tackle these challenges: