According to the Public Servants’ Pension proclamation No. 345/2003, the pension contribution was to be collected from every employer on a monthly basis and transferred to the pension fund account within a month time after the payment of monthly salaries. Even though this is clearly stipulated in the pension proclamation, it is very difficult to collect the contribution efficiently (both in terms of time and the right amount). One of the major challenges the agency faced in collecting the pension contribution was related to the system.

Automating the working relationship between health-care professionals involves eliminating the need for insured persons to visit the offices of the National Social Security Fund for Non-Salaried Workers (Caisse nationale de sécurité sociale des non-salariés  ‒ CASNOS) to obtain approval by medical supervisors of prescribed medication, thereby improving relations with our partners by granting them access to the following services:

For insured persons:

The Online Retirement Portal serves Algerian citizens in general, and retired persons and future retirees in particular. It offers the following retirement-related services:

• follow-up on pension requests;
• managing complaints;
• home help;
• retirement accounts (on-line consultation).
   

As part of its policy of constant improvement and in an effort to reduce dependence on physical media, the National Social Insurance Fund (Institution de prévoyance sociale - Caisse nationale de prévoyance sociale – IPS-CNPS) introduced in September 2016 computerized processes for a number of major activities involved in its procurement processes.

The new processes offer numerous advantages:

As part of its role of managing the contribution history of its insured members, the Social Insurance Institute – National Social Insurance Fund (Institution de prévoyance sociale – Caisse nationale de prévoyance sociale – IPS-CNPS) has developed a computer-based tool, termed “e-DISA”, to encourage employers to communicate workers’ individual data (length of service and remuneration). Introduced in 2013, e-DISA enables employers to produce workers’ Individual Declarations of annual earnings (DISA) electronically and securely.

The use of optical fibre connections provided by local telecommunication operator caused some problems with the internal transmission of data due to technical failures resulting from the saturation of the network and frequent network outages, and has affected the coverage of different locations.

Despite the age of the institution established in 2010, the National Pension and Occupational Risks Office for Civil Servants, Magistrates and Judicial Personnel (Office national des pensions et risques professionnels des fonctionnaires, des magistrats et des agents de l’ordre judiciaire – ONPR) every  March  since 2012 conducts a physical census of beneficiaries across the country in order to update its database and deactivate beneficiaries who no longer fulfil the conditions for the award of benefits.

This good practice is about ensuring effective, efficient and high-quality IT that provides the required continuity, accessibility and efficiency in the services provided to internal and external users.

Provision 18 of the Social Insurance and Universal Health Insurance Law (Code Number 5510) states that temporary incapacity allowances may be paid by employers by deducting the amount from their premium (contribution) payments.

The programme implements the deduction between the Turkish Social Security Institution and employers who signed a specific protocol with the SSI on the acceptance of the automatic deduction via e-payment (for the Temporary Incapacity Allowances) programme.