The use of optical fibre connections provided by local telecommunication operator caused some problems with the internal transmission of data due to technical failures resulting from the saturation of the network and frequent network outages, and has affected the coverage of different locations.

The National Social Insurance Fund (Caisse nationale de prévoyance sociale – CNaPS) has an obligation to offer the same service nationwide as a result of its vocation to provide a public service based on the principles of adaptability (to conditions and needs), equality (in terms of service access), and continuity. 

In order to be able to rely on an autonomous network and to resolve the problems of internal data dissemination, it has opted since May 2016 to use a private VSAT (Very Small Aperture Terminal) network in order to guarantee network availability, improve service quality, and promote the effectiveness of the policy of local service availability.

The use of this private network and its installation at the sites has improved the quality of data transmission. The outcome is a success rate of 99 per cent, compared to the target of 99.8 per cent.