The unexpected separation of Southern Sudan from Sudan had a significant impact on the total economy of the state since 75 per cent of oil revenues which is produced from the south fields has gone to the new country. This new situation led to rapid declining in the rate of exchange of local currency and consequently weakens the value of our pensions. Immediate actions had to be taken in order to minimize the poverty among pensioners.

• Evolution of the achievement rate based on the time required for the completion of the transaction of the average time of treatment (10-15) days.
• Target rate of accomplishment increased from 70 to 98% (2011-2013) after analysing the reasons for the transaction delays (support by workers (manpower)/adopt new mechanisms to deal with the Ministry of Finance).
• Reduce the frequency rate (by directly communicating with clients).
• Preparation and special paper key performance indicators for social security institutions.
• Execute the plan