INNOVATIONS TO EMPOWER PRIMARY HEALTH CARE (PHC) AS GATEKEEPER SYSTEM: P-CARE WEB BASED APPLICATION OF THE SOCIAL HEALTH SECURITY AGENCY INDONESIA (BPJS KESEHATAN)
Being one of the largest coverage for health social security in the world, which covering almost 150 million memberships within its first year of implementation, the Social Health Security Agency of Indonesia (BPJS Kesehatan) is holding its commitment Indonesia 19s experience in conducting National Health Coverage (JKN) program. Using the referral procedures (managed care) to deliver the health services to the members by using the primary care to the members as their first point of health service contact had BPJS Kesehatan facing challenging issues of administration and quality.