The authority pension fund is a long term investor with a cash-flow positive over the near term and a long-term horizon. Hence , the authority board believed the priority for the next five to Ten years should be to grow the investment portfolio in order to reduce the reliance of future contribution to pay for benefits . The authority assets were experiencing faster growth in 2014 due to increased cash inflow from monthly contribution by additional 3 per cent.

The Public Authority for Social Insurance seeks, to achieve it’s vision and mission by providing high quality conveniences to the insured and the business owners with speed and accuracy services at the lowest costs. In line with irresistible developments in information technology field, the Smart Inspection System was introduced in 2018. Work and occupational diseases is linked to several auxiliary systems developed in conjunction with the smart inspection system - which consists of several systems- such as : • Prohibition and lifting of the ban. • System alerts.

The Public Authority for Social Insurance launched a project aims to provide specialized offices to receive the insured persons who wish to get insurance advice. From well-trained staff will carry out the functions of the service of the main categories: early retirement and cases of lamp sum requests on grounds dedicate to family on full time basis.

Improving the data accuracy and simplifying the process of registration for the employers and their insured persons are always taking consideration by Public Authority for Social Insurance. Previously , Public Authority for Social Insurance was completely depending on the information submitting by the employers for new registration or updating information related to their employees , which has not achieved the accuracy of the required information.

The issues of inadequate savings faced by the EPF members, coupled with the low level of financial literacy demonstrate the urgent need to enhance the knowledge and skills in financial and retirement planning among Malaysians. To attain financial independence, EPF members are encouraged to take charge of their retirement through the utilisation of the Retirement Advisory Service (RAS) which was introduced in 2014. This advisory service serves as a platform for members to obtain personalised advice from EPF’s certified officers in the area of financial and retirement planning.

Public Authority for Social Insurance since its inception has assumed in its endeavour to proceeding with the strategic core of social security culture and responsibility. Public Authority for Social Insurance aims to raise social security awareness level and its importance to individuals, family and the society. There are communities with high levels of social welfare supported by the government.

The Korea Workers’ Compensation and Welfare Service(COMWEL) operates the following system as a strong shield for the protection of claim for wages of workers: The wage for the last three months in the month and for the last three years of retirement funds shall be given priority over other securities, taxes, and utility bills to be protected in the highest priority.

This project has extended the rehabilitation services, which were divided into medical, social, and work rehabilitation. It also developed the service delivery system, helping industrially injured workers(IIW) return to work and ultimately even improve their quality of life.

The National Pension Service (NPS) developed a system that connects social insurance computer network and established the Social Insurance Information Center at the NPS in February 2003 to allow citizens to register once by visiting any office of the four social security organizations or via online to resolve inconveniences of having to make requests or submissions at each of the organizations of the four social insurances (National Pension, National Health Insurance, Employment Insurance, and Workers’ Compensation Insurance).

Following the social trend of more smart phone usage than PCs, the National Pension Service seeks to make processes effecient and innovate services by strengthening non-face to face channels, expanding remote services utilizing ICT technologies, effectively introducing the national pension scheme, strengthening communication channels with the public and improving the convenience of using e-information service to enable citizens to easily use pension-related services through their mobile phones anywhere and anytime, and pursues to continuously identify service contents to promote mobile usag