The issues of inadequate savings faced by the EPF members, coupled with the low level of financial literacy demonstrate the urgent need to enhance the knowledge and skills in financial and retirement planning among Malaysians. To attain financial independence, EPF members are encouraged to take charge of their retirement through the utilisation of the Retirement Advisory Service (RAS) which was introduced in 2014. This advisory service serves as a platform for members to obtain personalised advice from EPF’s certified officers in the area of financial and retirement planning. With the service, EPF has stepped beyond the traditional role of managing investments and related transactional relationships towards advisory-focused services. The EPF opines that by enhancing our members’ knowledge in financial planning through RAS will lead towards a better retirement wellbeing for our members. Financial literacy addresses the issues at the root cause helps members in financial planning ultimately empower members to make informed financial decisions. To date, close to 100,000 members visited RAS with satisfaction rating of 99 per cent.