On-line consultation of insured persons' and employers' accounts

The National Social Insurance Fund of Cameroon (Caisse nationale de prévoyance sociale (CNPS)) has developed an online client account consultation tool with a constant view to modernizing its operations and providing its insurees and their employers with real-time information on their status in its records.

Using their membership number clients can create a login and access their personal or company data directly on the www.cnps.cm site. This allows clients to confirm the accuracy of their data and information and request any necessary updates.

This tool requires Internet access. Individuals without their own connection may go online at an Internet cafe.

Since this tool was launched in 2013, 1,828 insured persons have created accounts. Of those, 27% have submitted information update requests.

Award Region
Award Year
2014
Country
Region
Main country
Main region