Setting the foundation for quality management in home- and community-based long-term care

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who.int (08.05.2025) This technical brief addresses the growing gap between the rapid expansion of home- and community-based long-term care (‎LTC)‎ services and the slower development of regulatory frameworks for quality management in these settings. While such services are essential for supporting older people to age in place and remain engaged in their communities, it is increasingly urgent to ensure that care is safe, appropriate and person-centred. Drawing on international evidence and national and regional case studies across Europe, the brief outlines key quality standards and proposes indicators for monitoring progress. It also reviews quality assurance mechanisms for evaluating compliance and promoting high standards of care, as well as strategies for incentivizing care providers to engage in continuous quality improvement.
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Global challenges
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