ilo.org (05.01.2022) Digital labour platforms are now a vital part of contemporary life—they allow us to arrange a ride, order food and access a host of other services online. They accomplish this by connecting clients or customers with workers who undertake these tasks or “gigs”. The past decade has seen the global rise of “gig workers” or “platform workers”, with platforms like Uber, Gojek, Deliveroo, Rappi, Upwork and Topcoder. Digital labour platforms have created unprecedented opportunities for workers, businesses and society by unleashing innovation on a massive global scale. Yet at the same time, they pose serious threats to decent work and fair competition. Explore this InfoStory to find out how digital labour platforms impact workers and enterprises around the world and why there is an urgent need for regulatory coherence for the platform economy.
Digital Economy Topical Cluster