The leadership of the board motivates and inspires the institution to propose and work on innovations that would increase operational efficiency and improve the implementation of the mandate of the programme.

There is enough flexibility within the legal framework to allow the institution to introduce innovations and improvements in the administration and implementation of the social security programme, without having to amend the legislation, policy or decree establishing it.

Dynamism is the governance element of innovation or positive change, the effect of which is to henceforth improve the efficiency of an organization.

Governance may well be in accordance with the principles of accountability, transparency, participation and predictability. The principle of dynamism improves on the status quo and enables the institution to be more faithful to its mandate and to respond to the evolving needs of its members.

Legislation, policy or decree provides for the balanced representation of the different stakeholders on the board of the institution.

Participation refers to the effective involvement of stakeholders in the institution’s decision-making process to protect their interests and to support the social security programme. It is a way of building partnership between the board and the institution’s stakeholders, allowing better policy-making, improvement of trust among stakeholders and the enhancement of transparency.

Decisions of the board are applied consistently.

Members and beneficiaries are regularly and periodically informed of their rights and privileges, as mandated by the legislation, policy or decree that establishes the social security programme.

Members and beneficiaries are regularly and periodically informed of their duties and responsibilities, as mandated by the legislation, policy or decree that establishes the social security programme.

The legislation, policy or decree that establishes the social security programme normally prescribes its manner of financing and the benefits to be provided to the covered population.

Predictability refers to the consistent and uniform application of the law, including the rules and regulations to implement it. Stakeholders are generally averse to sudden or unannounced changes in contributions to and benefits from the programme. The methodical application of the programme will strengthen stakeholder confidence and support for it.

Members are informed about the benefits due to them under the social security programmes.