FVA, Optimizing the principle of mutual cooperation through family bill in Indonesia’s Social Health Insurance Fund (BPJS Kesehatan)

The Family Virtual Account (FVA) system is a system which combines enrollee bills in a family. This system has great benefits for the enrollee such as more efficient payments, the prevention of adverse selection for BPJS Kesehatan and the improvement collection of contribution from the informal workers segment. In the implementation of this system, Indonesia’s Social Health Insurance Funds (BPJS Kesehatan) must coordinate well with the Ministry of Internal Affairs as the managers of the population data and must also improve the promotion of the FVA system to the public. The result of the implementation of this system is proven to significantly improve contribution collection rate to BPJS Kesehatan, since informal worker enrollees can no longer pay for only one of their family members’ contribution.

Authorize publication by ISSA
Yes
Award Year
2018
Contact address
Jl. Letjen Suprapto
Cempaka Putih
P.O. Box 1391/JKT
ID- Jakarta Pusat 10510
Indonesia
Contact email
sekban@bpjs-kesehatan.go.id
Country
Main country
Main region