Managing maternity benefits using an event-based model

To be more effective and efficient in the administration of economic benefits, the Social Insurance Bank (Banco de Previsión Social – BPS) has implemented an automated solution to manage benefits based on the processing of information and current regulations, and providing access to benefits without requiring beneficiaries to go to customer care centers.

To obtain a benefit, the process begins with the authorized benefit provider completing the requisite information through the available Web functionalities. 

When the Social Insurance Bank receives the information, entitlement checks are carried out, controls are put in place and benefits are granted or refused, as the case may be. 

If the benefit is granted, notice is sent to inform and to indicate to the beneficiary when the payment will be available.

This model is used to manage benefits such as maternity and sickness allowances, and paternity and parental care allowances.

Award Region
Award Year
2017
Country
Region
Main country
Main region