Automated pension award through a Call Centre

Automated award of the old-age labour pensions from a single point has been successfully implemented since 2013. The advantage of the system is that any person who reaches retirement age can immediately be awarded the pension without collecting documents and wasting time by simply calling a 142 Call Centre. The person concerned gets information regarding the pension amount applicable and the address of the respective bank office where he can obtain his pension card. The whole process takes a few minutes.

Award Region
Award Year
2016
Country
Main country
Main region