SOLI: Short Message Service (SMS) reimbursement through a pharmacy network

Using new information and communication technologies (ICT) to implement a project of great social intensity: reimbursing health services by SMS and 3G in the pharmacy network under the supervision of a leading bank. Social benefit reimbursement is fundamental to the State because it relies on respecting the national commitments made to the population. It is not a theoretical question but a practical reality. When a person on a low income is entitled to a reimbursement of health services, the reality of having to manage a household budget on a daily basis becomes apparent.

Striving to pay benefits as soon as possible across the country is an important act of governance and this allows us to fully understand the motivations of the National Sickness Insurance Fund (Caisse nationale d'assurance maladie (CNAM)) to change their methods for the best.

SOLI is a combination of technological innovation (SMS, 3G, Web App) and innovation in social governance through the introduction of a double PPP: public-private partnership (a solid partnership with pharmacies and a partnership with a private bank).

Award Region
Award Year
2014
Country
Region
Main country
Main region