institute.global (06.12.2022) Across the world today, many workers find themselves without protections and benefits. Most social-protection systems were created with a single, stable, full-time employment relationship in mind.
In the past 20 years, technology has reshaped work, the workplace and the role of workers. New technologies have enabled novel business models, such as digital labour platforms (DLPs), to thrive. DLPs leverage the internet to connect workers with paid tasks, often facilitated by algorithmic tools and a flexible workforce. Location-based DLP tasks might include grocery delivery or ride hailing while online-based DLP services could include graphic design or translation.