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means to collect and disseminate meaningful information on social security amongst
members. Putting this concept in place entails a methodology of a systematic approach
to assess the effectiveness or the impact of new or innovative practices and processes in
social security administrations, identify them and share them with others.
The creation of an awards programme is a key element in bringing good practices to the
forefront. To this end, the ISSA will be giving four good practice awards throughout

One form of quality management is cost-efficiency. In term of cost-efficiency,  BPJS Kesehatan is developing a referral system. Fasilitas Kesehatan Tingkat Pertama (FKTP) acts as a gate keeper for the selection of cases that can treated at the first or second level of health care. Of course this is very important for the aspect of financing, because the cases handled by the second level of health care cost more. The fact is that 144 diagnoses that should be completed in FKTP were still referred to second level health care facilities.

In the implementation of the Indonesian Social Health Insurance (called JKN), that had been started on 1^st of January 2014 based on the Health Ministry Regulation No. 69/2013 about health care payment standard that increased the capitation cost from Rp. 2.000 to Rp. 6.000,-. ( Rp 400 million to Rp 1.2 billion per month - USD 31 thousands to USD 93 thousands).

In an archipelago country like Indonesia, the financial barrier is not the only barrier to healthcare access, but also the socio-geographical barrier. Health facilities are distributed unevenly throughout the nation, where hospitals are only available at the district level. The lack of infrastructure to reach the hospitals is another challenge for rural patients to receive treatment. On the other hand, there are sufficient numbers of primary healthcare facilities in the rural areas, which are not utilized optimally.

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Driven by a commitment to providing Australians with access to convenient and cost effective services, the Service Delivery Reform programme (SDR) was announced in 2009. This AUD $1.25 billion programme included transforming the delivery of government social welfare services and integrating three large, separate service agencies into the Department of Human Services (the department).

The Employees  Provident Fund Organisation (EPFO), under the Ministry of Labour & Employment, Government of India provides social security benefits to its members in terms of provident fund and old age pensions under the Employees' Provident Funds & Miscellaneous Provisions Act, 1952 (referred to as the Act hereafter), enacted by the Parliament of India, which extends to the whole of India except the state of Jammu and Kashmir.

At its essence, becoming "performance-driven" is about motivating the entire work force -- including all employees, partners, suppliers, agents, and others inside and outside the organization; to work collectively to execute the strategy of the organization.

The aim of this practice is to effectively correlate corporate objectives with individuals' activities and tie employees 19 compensation to their achievement of specified targets which will be reflected in employees 19 appraisals.