Guideline 13. ICT operations management

Guideline 13. ICT operations management

App folder
sites/default/files/images/guidelines/COLL06-GL13/
Guideline code
ICT_01800
Old code
COLL06-GL13
Weight
17

A new optimal and secure Cloud infrastructure to reinforce administrative and operational services

The National Social Security Fund (Caisse nationale de sécurité sociale (CNSS)) is considered to be the largest institution in Lebanon in terms of providing social services since it manages more than 1.3 million insured individuals across 37 local and regional offices throughout Lebanon.


The modular nature of the new Cloud infrastructure has enabled us to achieve exactly what we required rather than speculating with a cumbersome Information technology (IT) solution about a hypothetical increase in our activities across Lebanon.

WAN optimization solution

The Public Authority for Social Insurance (PASI) was facing network performance issues on remote sites, so we looked at developing a comprehensive approach of WAN optimization and branch office consolidation. Certain applications require very low latency for break free communication e.g. Voice over IP, FileNet, office automation.