The Swedish Federation of the Unemployment Insurance Funds (Sveriges a-kassor) provides services that help the 27 unemployment funds to administer the unemployment insurance scheme in Sweden. The goals are: facilitating the administration, to be cost efficient, avoid unnecessary manual handling, secure equal treatment in its member service and minimize erroneous payments of benefit claim. To address these goals, Sveriges a-kassor initiated a digital program to help transform the unemployment funds way of servicing its members as well as maintaining its cost efficiency. A digital platform modernizes the unemployment funds communication towards members and employers through better access to services, and form a long-term sustainable IT platform for support and development.