Guideline 33. Performance standards for management officers and staff

Submitted by Anonymous (not verified) on

The management establishes a code of ethics and a set of standards and benchmarks for its officers and staff.

Guideline code
GG_04200
Mechanism
Mechanism
  • The management should establish and implement a planning and budget process, and a regular system of monitoring and review.
  • The management should prescribe standards and benchmarks for key areas of operations, including efficiency in coverage and collection, operating expenses, adequacy and quality of service to members, investment returns, prevention of fraud, and others.
  • The management should adopt a code of conduct and implement a board-approved compensation scheme that provides the appropriate incentives for adherence to this code of conduct and dedication to performance excellence.
Parent
A. Good Governance Guidelines for the Board and Management
Structure
Structure
  • The management should require each unit of the institution to submit regular reports on the unit’s actual versus target performance.
  • The management should provide the appropriate coordination of the managerial units of the social security institution.

Tags

Title HTML
Guideline 33. Performance standards for management officers and staff
Type
Guideline_1
Weight
46