The board ensures that the institution is performing its mandate efficiently. It establishes a set of standards and benchmarks to evaluate the management’s administration and implementation of the social security programmes.
Guideline code
GG_00900
Mechanism
Mechanism
- The board should prescribe standards and benchmarks for key areas of operations, including efficiency in coverage and collection, operating expenses, adequacy and quality of service to members, investment returns, prevention of fraud, and others.
- The reports submitted by the management to the board may be validated externally.
- The board should ensure that the management adopts a code of conduct and that the compensation scheme for the employees of the institution provides the appropriate incentives for adherence to this code of conduct and dedication to performance excellence.
Structure
Structure
- The board should require the management to submit reports that assess the institution’s efficiency in performing its mandate, using a set of standards and benchmarks established by the board.
Title HTML
Guideline 6. Performance standards for the management
Type
Guideline_1
Weight
13