Increasing the use of banking services among pensioners

Pensions are paid in cash quarterly at several payment sites across the country. This requires the involvement of extensive human  (including employees of the National Social Insurance Fund (Caisse nationale de prévoyance sociale (CNPS)), police, and financial institutions) and financial resources (including food for the pensioners, logistics, and security).

This payment model also generates significant risk because it involves handling large amounts of cash. To reduce expenses associated with the payment of pensions, the Directorate-General has obtained approval from the Board of Directors for the CNPS to pay the bank account management fees for  pensioners who agree either to receive their pensions via bank transfer or to use an "electronic wallet" (debit card for pensioners who do not have a bank account). They would receive their pension monthly, rather than quarterly, and would no longer have to go to a CNPS counter to collect their benefits.

Award Region
Award Year
2014
Country
Guideline book
Region
Main country
Main region