There is evidence that the return-to-work programme has the right structure, processes, information and technology, and involves the appropriate professionals and partners, to enable it to respond to changing individual and environmental factors.
Monitoring and evaluation enables the institution to capitalize on opportunities to intervene, reduce risks, increase efficiencies and ensure the person’s return to work.
Guideline code
RTW_04100
Mechanism
Mechanism
- The return-to-work professional should collaborate with internal and external stakeholders to develop and document guidelines which encompass their respective roles and responsibilities for monitoring and evaluating implementation of the return-to-work programme.
- The return-to-work professional should establish specific objectives and performance standards for the return-to-work programme which are benchmarked with good practice in other organizations and industry standards.
- The return-to-work professional should coordinate activities and people involved in the evaluation process to ensure the validity of tools used and integrity of information collected.
- The return-to-work professional should use the evaluation results to formulate recommendations for improving the implementation of the return-to-work programme.
Structure
Structure
- The management should work with internal and external stakeholders in the return-to-work programme to agree on a monitoring and evaluation system for its structure, administrative processes, staffing, stakeholders, funding, resources and information management and support systems.
- The management should ensure that the monitoring and evaluation system includes qualitative and quantitative measures and regularly addresses the confidentiality of personal information.
- The management should task appropriate professionals, such as the return-to-work professional, with responsibility for implementing the monitoring and evaluation system.
Title HTML
Guideline 30. Programme evaluation
Type
Guideline_1
Weight
45