Guideline 29. Policy evaluation

Submitted by Anonymous (not verified) on Tue, 07/10/2018 - 09:46

A strategy for assessing the impact and effectiveness of the return-to-work programme’s structure, policy, processes, and individual and programme outcomes is established in collaboration with partners and stakeholders, including the person concerned.

Guideline code

RTW_04000

Mechanism

The return-to-work professional should collaborate with other professionals both inside and outside the institution to establish guidelines for evaluating return-to-work policy.
The evaluation guidelines should establish specific objectives, benchmarks and standards which address the integrity of data to be collected, the validity of evaluation tools, reporting timelines and confidentiality.
The return-to-work professional should collaborate with other professionals both inside and outside the institution to ensure that the information technology used for the return-to-work programme is compatible among stakeholders.
The return-to-work professional should implement a process for evaluating the qualifications of and services provided by stakeholders in the return-to-work programme.

Parent

B. Specific Return-to-work Principles and Guidelines

Structure

The management should collaborate with internal and external stakeholders to outline specific objectives, timelines and performance indicators for the return-to-work programme.
The management should ensure that the performance indicators address the programme’s organization, funding, infrastructure, network support and administrative processes, as well as policy outcomes.
The management should ensure the integrity of the systems in place to collect and analyze return-to-work data both inside and outside the institution.
The management should ensure that the evaluation system has provisions for qualitative and quantitative analysis, as well as for seeking, reviewing and acting on feedback from the person concerned and other stakeholders.
The management should ensure effective coordination of policy evaluation and cooperation from stakeholders by designating responsibility for that evaluation to qualified professionals such as the return-to-work professional.

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