The institution implements public awareness campaigns on its anti-fraud policies, based on risk profiles, to reduce evasion and fraud and increase confidence in the system.
The aim of such campaigns is to inform public opinion on the meaning and social impact of contribution evasion and fraud, and on measures to counter fraud.
Guideline code
CCC_02600
Mechanism
Mechanism
- The results of these anti-fraud policies should be measurable in terms of operational impacts.
- The management should define the expected outcomes, content, populations and sectors targeted. Social media may be used depending on national regulations and the institution’s communication strategies.
- There should be a cost–benefit consideration given to these campaigns.
Structure
Structure
- The management should design and implement anti-fraud awareness policies, and establish duties and responsibilities for stakeholders.
- Where there have been historical problems such as poor service, fraud or data loss, the management should develop a specific programme to improve the anti-fraud control capacity of the institution.
- The management should define evaluation mechanisms for the different projects and approaches.
Title HTML
Guideline 20. Developing anti-fraud policy awareness
Type
Guideline_1
Weight
31