The institution collaborates with external organizations on operational processes to collect contributions and enforce compliance among difficult-to-cover groups.
Guideline code
EXT_02000
Mechanism
Mechanism
- Collaboration with external organizations on compliance and contribution collection would include:
- Data exchange for obtaining relevant and cross-checked information about contributors;
- Receiving contribution payments made by contributors through commercial, financial (banks) and telecommunication partners.
- The management may refer to Guideline 4, Leveraging partners in administering the scheme, for partnerships on collection of contributions and enforcing compliance.
- The management should only consider entering into contribution collection arrangements with other organizations when these organizations have a demonstrated record of solid management and are subject to appropriate and robust audit mechanisms and controls.
- Local governments might be enlisted to provide contribution collection and benefit payment services at the local level.
Structure
Structure
- The board and management should clarify the legal mandate of the institution to carry out information exchange agreements for the purpose of collection of contributions and compliance activities.
- The management should consider developing partnerships with local administration and labour inspectorates to collect contributions and enforce compliance.
- The board and management should take into account regulations on data privacy when defining the scope and implementation mechanisms of the collaboration and data exchange with external organizations.
- The management should define, sign and monitor service-level agreements (SLAs) concluded with the relevant organizations and enterprises.
- These measures should be part of systematic collaboration and data exchange for the general contribution collection and compliance as recommended in the ISSA Guidelines on Contribution Collection and Compliance.
Title HTML
Guideline 15. Collaborating with other organizations to collect contributions and enforce compliance
Type
Guideline_1
Weight
22