Information and Communication Technology

Information and Communication Technology

App folder
sites/default/files/images/guidelines/COLL06/
Guideline code
ICT
Old code
COLL06
Weight
3

Enabling effective supervision through technology

The Social Security Regulatory Authority (SSRA) is actively using ICT to promote good practices in the social security sector in Tanzania.
 
In early 2014, SSRA launched an Electronic Services Portal (ESP) that allows the trustees of social security schemes to obtain first-hand information on the compliance status of their schemes, and allows regulated entities to submit regulatory returns.

Revolutionizing hospital bills payments: Inception of e-claims processing

Up to June, 2014, the National Health Insurance Fund (NHIF) of Tanzania had accredited a total of 6,013 health care facilities throughout the country who lodge claims to the Fund on a monthly basis. Due to the challenges of prolonged claims delays, errors during claims processing and sky-high expenditures on invalid members, the Fund introduced e-claims processing in January 2012.

Improvement of benefits for members and beneficiaries

Although the National Pension and Occupational Risks Office for Civil Servants, Magistrates and Judicial Personnel (Office national des pensions et risques professionnels des fonctionnaires, des magistrats et des agents de l'ordre judiciaire (ONPR)) is a relatively young institution created in 2010, a system for improving services was established in January 2011 for members and beneficiaries in the following areas.