Enhancing records management system: A case of the National Social Security and Insurance Trust

The National Social Security and insurance Trust (NASSIT) was established through Parliamentary Act No. 5 of 2001 and charged with the responsibility of administering the Sierra Leone Pension Scheme. The scheme started operations in January 2002 as a mandatory contributory defined benefit Pension Plan. As at December 2010, NASSIT had 161,000 active Members (Contributors) and operates a payroll of over 12,000 Pensioners. By end of December 2014, membership of the Scheme grew to 165,000 and the number of Pensioners grew to 14,500. As the scheme grows in size and operations, maintaining members’ records becomes more and more challenging and due to the dysfunctional records management system in place, the scheme’s data integrity was compromised. To address this challenge, the NASSIT Management implemented two major projects:

  1. Established an Electronic Document and Records Management System (EDRMS).
  2. Constructed a State-of-the-art Archive and Record Centre to serve as an Offsite Data Backup System for members’ records.
     
Award Region
Award Year
2017
Country
Region
Main country
Main region