Since April 2014 the Social Insurance Institute - State Employees' General Retirement Fund (Institut de prévoyance sociale - Caisse générale de retraite des agents de l'Etat (IPS-CGRAE)) has been the object of a major reform which aims notably at ensuring ongoing improvements in the quality of services provided to insured persons by accelerating payment of the first pensions after retirement.

A central issue of the reform to improve the quality of service of the Institute was that of satisfying socially insured individuals by facilitating their access to entitlements.

The IPS-CGRAE set up a monitoring unit responsible for analyzing and proposing plans to optimize the benefit file processing system. It was found that the waiting time between the cessation of employment and receipt of the first pension was, on average, approximately two years. After an analysis of the processing cycle and the documents required, the Institute decided to remove documents that did not affect the entitlement, notably the Certificate of Cessation of Payment, from the list.