Public Service Pensions Fund (PSPF) was established in 1999 to serve Public Servants employed in the Central Government and Executive Agencies. PSPF operates two scheme, Mandatory Scheme and Supplementary Scheme (PSS). To date the Fund serves 340,098 contributing members in Main Scheme, 91,137 members in Supplementary Scheme and has 77,508 pensioners.

Since the rebalization of Social Security Sector in Tanzania, the Fund has been carrying various initiatives to improve its service quality in general and in particular establishing new products to its members. The records show that such initiatives have bear expected outcomes in terms of improving service quality, meeting members’ needs and expectations and get market edge for new members.

          Since the inception of these products, PSPF has manage to register 12,442  new members from private sector in year 2015/16. On the other hand 2,355 members have benefited from Start-up Life loan, Education loan and Plot purchase loan, where a total of TZS 4.50 billion has been issued.

This submission therefore, illustrate service quality introduced by the Fund through innovative and unique products.