Guideline 29. Supporting counselling and employee assistance programmes

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The institution publicly recognizes the importance of counselling and employee assistance programmes in addressing work- and non-work-related mental health and well-being issues, and their impact on performance and productivity.

Guideline code
WHP_04000
Mechanism
Mechanism
  • The management should institute training sessions for human resources managers and occupational health professionals, and/or signpost professional development opportunities provided by other institutions, on the costs and benefits of counselling and employee assistance programmes, as well as on how to identify appropriate providers and establish services within their organization.
  • If feasible and desirable, the management should establish an incentive scheme to encourage the development of counselling and employee assistance programmes in client enterprises/organizations.
  • If feasible and desirable, the management should establish a counselling service and/or employee assistance programme that delivers its services to client enterprises/organizations based on a service fee.
Structure
Structure
  • The board/management should use all possible means to raise awareness among client enterprises/organizations of the benefits of counselling and employee assistance programmes, and the costs and other implications arising from their use.
  • The board/management should investigate the possibility of establishing an incentive scheme to encourage the development of counselling and/or employee assistance programme services in client enterprises/organizations based on the principles of best practice, including data protection, data security and confidentiality.
  • The board/management should investigate the possibility of establishing a counselling service/employee assistance programme that delivers its services to client enterprises/organizations based on a service fee.
Title HTML
Guideline 29. Supporting counselling and employee assistance programmes
Type
Guideline_1
Weight
44