Privileged information, from both internal and external sources, is accumulated and generated during the return-to-work process. Legal obligations to protect such information, under privacy legislation and professional standards, are complied with.
Guideline code
RTW_02900
Mechanism
Mechanism
- The privacy custodian should be knowledgeable about privacy legislation and professional and ethical licensing and practice regimes for professionals such as medical practitioners.
- The privacy custodian should work with stakeholders in the return-to-work process to establish processes for collecting, maintaining, storing and releasing confidential information.
- The privacy custodian should ensure that the management of confidential information includes defining confidential information and the roles and responsibilities of stakeholders in the process, uses tools such as a form authorizing the release of confidential information, distinguishes between oral and written information, and manages both electronic and non-electronic information.
- The privacy custodian should set up an evaluation system to ensure that confidentiality of personal information is maintained.
Structure
Structure
- The management should work with the institution’s partners and stakeholders to establish a confidentiality policy to protect personal information which is accumulated through the return-to-work process.
- The management should ensure that the confidentiality policy complies with privacy legislation and applicable professional standards of practice.
- The management should ensure that the confidentiality policy addresses consent for the collection, custody and disclosure of confidential information.
- The management should appoint a qualified professional to be the custodian of confidential information.
Title HTML
Guideline 21. Confidentiality
Type
Guideline_1
Weight
33