The World Health Organization (WHO) defines health as “a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity”. An individualized approach to the return to work addresses psychosocial issues related to factors such as motivation, working conditions and personal circumstances.

The individualized approach is person centered. It aims at enabling the person concerned to regain the ability to participate in the workforce and cope with the implications of their injury, illness, health condition or disability within the workplace. The individualized approach is adapted to and varies for each case. It is always accompanied by a monitoring cycle, beginning with an initial and ending with a final assessment to measure its effectiveness for the person concerned.