The competent institutions support the professionalization of the function of job counsellors and case managers in line with the needs of the various clientele.
Guideline code
PSE_02400
Mechanism
Mechanism
- The management should develop recruitment policies and training plans that align with the roles and skills required of job counsellors.
- Staff performance should be assessed to ensure that the support is provided in a respectful, client-centric, empowering and holistic way.
Parent
Structure
Structure
- The human resources unit should develop a professional profile for the staff involved in the provision of advice and support tailored to the needs of the clientele.
Title HTML
Guideline 20. Roles and skills of job counsellors/case managers
Type
Guideline_1
Weight
28