This section addresses the definition of operational processes and information models related to operations between institutions implementing international social security agreements.

Information models may be based on the “data exchange forms” as usually defined.

While information models and notifications are defined at the international level, there may be operational processes (or sub-processes) to be defined at national and institutional levels.

The specific guidelines in this section are:

• Operational processes related to the scope of the agreement
• Processes related to notifications of changes and concerning other relevant information
• Information models of the data exchanged