Guideline 52. Governance and management of the ICT-based implementation of international agreements

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The institution defines its mission, roles and governance structure to implement the operations of the international social security agreements under its mandate in order to protect the social security rights of migrant workers.

If applicable, the institution participates in defining the governance structure for the international and inter-institutional levels.

Guideline code
ICT_07000
Mechanism
Mechanism
  • The board should establish the mission and roles of the institution concerning the implementation of international agreements. Such mission and roles may concern participation as a “competent institution” in certain social security branches, or as the “liaison agency” for the country.
  • The board and the management should establish the internal governance structure, including management and operational roles, to implement the international agreements.
    • The main units involved may be the international relations unit, benefits administration units and the ICT unit;
    • The institution may join committees and working groups at the national and international levels, such as the Contact Group that manages the general aspects of the agreement, the committee defining the data to be exchanged, working groups for data protection aspects, the Responsible Technical Team (RTT) in charge of the ICT aspects, and other specialized groups;
    • In order to maximize the alignment of ICT developments with the social security goals, the ICT and other relevant units should establish a preliminary set of key principles.
Structure
Structure
  • The board should establish the institution’s mission and roles for the operational implementation of international social security agreements that are within the mandate of the institution.
  • The board and the management should establish the internal governance structure to implement the international agreements as defined in its mission. This may cover the eventual participation of the institution in the interorganizational bodies, committees and working groups that manage the agreement at the international and national levels.
  • The board and the management should define specialized structures to manage the processes in the implementation of international agreements, defining roles and responsibilities.
  • The management should define and use appropriate procedures to achieve effectiveness and document control. Document control may be carried out according to the ISO 9001 guidelines, section 4.2.3, Control of Documents, and section 4.2.4, Control of Record.
  • The defined mission, roles and governance structure to implement the operations of the international social security agreements should be based on the institutional ICT Governance and Management processes recommended in this set of Guidelines.
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Guideline 52. Governance and management of the ICT-based implementation of international agreements
Type
Guideline_1
Weight
73