The management maintains open communications with the stakeholders, to encourage exchange and suggestions on how the institution can be more responsive to their needs and concerns.
Guideline code
GG_05300
Mechanism
Mechanism
- The management should adopt standards and benchmarks to evaluate the efficiency and effectiveness of its communications channels with stakeholders.
- A planning, monitoring and review system should be in place to guide and assess actual versus target performance.
Structure
Structure
- The management should have a dedicated unit in the organization that encourages an active exchange with members, beneficiaries and other stakeholders on how the institution can better serve them.
- The management should ensure that stakeholders understand the programme and how it is being administered, to enable their effective participation.
Title HTML
Guideline 41. Participation of stakeholders
Type
Guideline_1
Weight
57