Guideline 21. Improving coordination and the portability of social security rights and benefits

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The institution adopts a long-term strategy to introduce and constantly improve the coordination and portability of benefits between different schemes in the national jurisdiction as well as between schemes in different countries that have entered into bilateral or multilateral social security agreements.

Guideline code
EXT_02700
Mechanism
Mechanism
  • The institution should support the efforts of the ministry responsible for social security in formulating a long-term strategy for social security development, including the portability of benefits and coordination among various programmes.
  • The institution should provide administrative support to the ministry responsible for social security in concluding bilateral and multilateral social security agreements with the relevant countries.
  • The institution should adopt wherever possible similar structures of contributions and benefits to facilitate the coordination and integration of the new scheme with other schemes.
  • The institution should share its ICT resources with other programmes in the national jurisdiction with a view to fostering interoperability, and ease the development and implementation of single registries and other tools required for the effective coordination of social protection schemes.
  • The management should set up the institution’s business models to standardize the administrative operations, embed automatic analysis, business rules, adjudication and control in the system (integrity by design) and make such operations easily repeatable and scalable.
  • Business processes should be reviewed and whenever possible automated through standardized business rules that are embedded in information systems to enable repetitive business process. This significantly reduces fraud and administrative errors, enhances integrity and promotes transparency and good governance in the institution. It allows scalability of implementation, a key consideration where extension involves a large number of potential clients.
Structure
Structure
  • The institution should regard portability of benefits and coordination as an important element of quality service and benefit adequacy, especially for difficult-to-cover groups, whose members tend to move more frequently among different professions and places, and sometimes between formal and informal economic activity or between different countries.
  • The institution should promote and actively support the conclusion of bilateral and multilateral social security agreements to avoid both lack of coverage and “double coverage”, where an employee may be obliged to contribute to both home and host country arrangements, or both home and host city programmes, in the case of a domestic migrant worker.
  • The institution should, where appropriate, either designate or set up an internal unit that is in charge of coordination with other programmes in the national jurisdiction, and provide administrative support to the responsible ministry in negotiating bilateral or multilateral social security agreements.
Title HTML
Guideline 21. Improving coordination and the portability of social security rights and benefits
Type
Guideline_1
Weight
29