Service Quality
Service Quality
progiciel de simulation et d'évaluation actuarielle ATLAS
Dans le cadre de la réflexion sur la réforme du secteur de la retraite, la DAPS a développé, en partenariat avec un cabinet spécialisé, le progiciel « ATLAS ».
Ce progiciel, qui est la propriété de ce département, a pour objectif de répondre aux spécificités des régimes de retraite marocains. Il permet de réaliser des projections sur le long terme permettant le pilotage de ces régimes, notamment à travers la production:
Utility maximisation from available medical specialists for health service improvement: An innopvative approach to increase quality of health services in hard to reach areas
Creation of AMO Areas in hospitals and referral health centres
In 2010, the government of Mali introduced a compulsory health insurance scheme with third-party payment for civil servants and workers to guarantee affordable health care.
In 2011, the National Sickness Insurance Fund (Caisse nationale d'assurance maladie (CNAM)) concluded agreements with all public agencies, in particular with hospitals, referral health centres and community health centres.
Improvement of benefits for members and beneficiaries
Although the National Pension and Occupational Risks Office for Civil Servants, Magistrates and Judicial Personnel (Office national des pensions et risques professionnels des fonctionnaires, des magistrats et des agents de l'ordre judiciaire (ONPR)) is a relatively young institution created in 2010, a system for improving services was established in January 2011 for members and beneficiaries in the following areas.