Guideline 15. Individual plan

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There is compliance with professional and ethical obligations to ensure provision of appropriate services to the person concerned in the most efficient and cost-effective manner to achieve quality outcomes that are compatible with their individual requirements.

Guideline code

RTW_02200

Mechanism

Professionals such as the return-to-work professional should collaborate with major stakeholders, including the person concerned, to establish their needs.
The return-to-work professional should collaborate with major stakeholders to develop a plan for meeting the needs of the person concerned, including strategies to address potential barriers to their return to work.
The plan should outline the person’s needs and objectives, strategies and interventions such as requisite treatment, stakeholders’ responsibilities, timelines and evaluation stages.
The return-to-work professional should document the plan and ensure it is signed by the major stakeholders, including the person concerned and their employer.

Parent

B. Specific Return-to-work Principles and Guidelines

Structure

The management should focus on the individual person concerned and ensure that their needs are taken into account in the return-to-work process.
To achieve this, the management should ensure that an individual case management, return-to-work and accommodation plan is established and communicated effectively to major stakeholders.
The management should ensure that the stakeholders and partners in the return-to-work process focus on individual needs in delivering their services.
The management should delegate responsibility for developing individual plans to professionals both inside and outside the institution.

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